Privacy Policy

1. Information We Collect

BuilderLync Inc. (“BuilderLync,” “we,” “us,” or “our”) collects information you provide directly to us, including:

• Name, email address, phone number, and company information when you create an account or request a demo
• Billing and payment information when you subscribe to our services
• Customer and job data you enter into the platform
• Communications you send to us (support tickets, emails, chat)
• Usage data, device information, and cookies collected automatically when you use our services

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and customer service requests
• To communicate with you about products, services, offers, and events
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent or unauthorized activity

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (payment processing, hosting, analytics)
• To comply with legal obligations, court orders, or government requests
• To protect the rights, property, or safety of BuilderLync, our users, or others
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, role-based access controls, and secure data centers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time where processing is based on consent

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: